
How did you and your family envision the Experience Centre?
Our vision for the Experience Centre stemmed from our deep commitment to our customers and the belief that such a facility was long overdue. It stands as a testament to our pioneering spirit, consistently driving change and introducing innovations in our industry. As retail evolves to prioritise customer experiences, we are proud to lead our category in this direction through our state-of-the-art Experience Centre.
The Experience Centre was created to transform how our customers interact with our products, allowing them to experience the quality, craftsmanship, and unique characteristics of our stones firsthand.
Every aspect of the EC’s design and structure aligns with these tenets. It is a symbol of our unwavering commitment to quality, attention to detail, and our passion for natural stone and its crucial role in architecture and design. I am happy to note that it is being seen as world-class and one-of-a-kind in the country and beyond.

Making home a personal experience? How does the company ensure every home they help create is unique in design?
While designing their homes, customers strive to bring their ideas to life through design and materials with the help of their architects and interior designers. Being natural stones, the products we sell are all unique in aesthetics in terms of colours, patterns, or textures, in a similar sense to the exclusive nature of a piece of rare art or a limited-edition watch. Marble patterns are like fingerprints with no two being similar. We offer a huge range of 600+ varieties across every type of stone and also provide various bespoke finishes across our natural stone collection to add an additional sense of depth and texture.
Architects and designers particularly appreciate this distinctive quality, as it allows for truly one-of-a-kind creations. The infinite variety and combination of possibilities further enhance the uniqueness of each project. In fact, the challenge often lies in attempting to replicate an existing marble design, which highlights its exceptional and exclusive nature in a positive way.
Our Experience Centre is one of the prime showcases of unique design and applications. We have curated 10 unique experience zones that demonstrate luxury living through the most fascinating implementations of marble and natural stones. From table tops to door knobs to chandeliers, marble is combined with complementing materials such as wood and metal to create the most appealing spaces.
What are the principles that MCI operates by and why?
MCI operates on four core principles: Moral integrity, product expertise, consistent quality and unwavering commitment. These principles, refined over three decades, form the foundation of our commitment to delivering an exceptional customer journey that consistently exceeds expectations. Our founder, Mr. Rajkumar Ladha, embedded these values into the fabric of the company, emphasising unwavering dedication to customer support and excellence. This ensures that we never compromise on product quality or service standards.